{"id":391,"date":"2021-06-24T20:15:32","date_gmt":"2021-06-24T20:15:32","guid":{"rendered":"http:\/\/fuzionwebsite.azurewebsites.net\/?page_id=391"},"modified":"2025-08-26T18:10:41","modified_gmt":"2025-08-26T18:10:41","slug":"support-guidelines","status":"publish","type":"page","link":"https:\/\/www.capricciofuzion.com\/?page_id=391","title":{"rendered":"Support Guidelines"},"content":{"rendered":"\t\t
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Support Guidelines<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Basic Support Guidelines<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Our basic support package is\u00a0free<\/strong>\u00a0to all customers and includes the following.<\/div>
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E-mail Support:<\/strong>\u00a0support@capricciosoftware.com<\/a><\/div><\/div>

Case Limit:<\/strong>\u00a0Unlimited<\/p>

Response Time<\/strong>: Usually instant, but within 8 business hours minimum<\/p>

As a Fuzion customer you are entitled to one user who has support privileges with access to our entire support team. In addition, you will have a personal account manager whose responsibility is to make your experience with Fuzion a success.<\/p><\/div><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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For Additional Information, please email sales@capricciosoftware.com or call (540) 226-9556<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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Support Guidelines Basic Support Guidelines Our basic support package is\u00a0free\u00a0to all customers and includes the following.\u00a0E-mail Support:\u00a0support@capricciosoftware.com Case Limit:\u00a0Unlimited Response Time: Usually instant, but within 8 business hours minimum As a Fuzion customer you are entitled to one user who has support privileges with access to our entire support team. In addition, you will have […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-391","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.capricciofuzion.com\/index.php?rest_route=\/wp\/v2\/pages\/391","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.capricciofuzion.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.capricciofuzion.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.capricciofuzion.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.capricciofuzion.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=391"}],"version-history":[{"count":10,"href":"https:\/\/www.capricciofuzion.com\/index.php?rest_route=\/wp\/v2\/pages\/391\/revisions"}],"predecessor-version":[{"id":600,"href":"https:\/\/www.capricciofuzion.com\/index.php?rest_route=\/wp\/v2\/pages\/391\/revisions\/600"}],"wp:attachment":[{"href":"https:\/\/www.capricciofuzion.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=391"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}